The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 05/12/2011
  1 out of 5

  I bought a Siemens dishwasher online because John Lewis offered a free five year guarantee. The dishwasher cost £435.I had to go online to John Lewis after purchase to register. This sent me to the Siemens website which was useless and would not accept the registration. I contacted Siemens on five occasions over the next six weeks to chase up my guarantee. Each time I was told it would be sent,by post and email, but I never received it. I emailed John Lewis and told them what happened and that I was getting nowhere with the guarantee registration. As John Lewis offered the guarantee on their website at time of purchase, I asked them for help. I received a short email back saying that it was nothing to do with them. I thought at least they would have contacted Siemens on my behalf. I was very surprised and will not be using the so-called trusted John Lewis name again. Nearly two months on and I have no guarantee. Siemens customer service is rubbish too

• 08/01/2012
  5 out of 5

  Me and my husband went to john lewis at home for the first time , as we have been shopping with john lewis for many years. We went today to look for a light for our new bedroom there was a lovely girl on the section with blond hair she must have spent half an hour with us she was very honest about the lights and made sure we went home with the right one most definitely best customer experience we have experienced , i cant for the life of me remember her name but my husband thinks its christina Big thankyou from joan and ken be back soon